Shipping policy
Shipping & Delivery Policy – Nawab Elegance
At Nawab Elegance, we aim to provide safe, reliable, and timely delivery of all orders placed through our online store. Please read our shipping policy below:
1. Shipping Duration
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Our standard shipping time is 3–5 business days.
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Business days do not include weekends or public holidays.
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In some cases, delivery may take slightly longer due to courier delays or unforeseen circumstances.
2. Order Processing Time
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All orders are processed within 24–48 hours after confirmation.
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Orders confirmed after business hours may be processed on the next business day.
3. Shipping Charges
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Shipping charges may vary depending on your location and the weight/size of the parcel.
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Any applicable shipping fee will be displayed at checkout before you complete your order.
4. Delivery Attempts
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The courier rider will attempt delivery at the address you provided.
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If the customer is unavailable or refuses to accept the parcel, re-delivery may not be guaranteed.
5. Accuracy of Shipping Information
Customers must ensure that they provide correct:
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Name
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Phone number
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Complete address
Nawab Elegance will not be responsible for delays caused by incorrect or incomplete information.
6. Damaged or Missing Items
If your parcel arrives damaged or items are missing, please refer to our Return & Refund Policy.
A proper unboxing video proof is mandatory for any damage-related claim.
7. Physical Store Address
Our physical outlet is located at:
Shami Road, Gol Market, Near Municipal Park, Mian Channu